Your career at The Walker Center is full of opportunities to make a difference in others’ lives and be a part of positive change. Each day you will work with people who value honesty, unity, integrity, and compassion. By joining our team, your individual strengths and talents will shape a unique career path with The Walker Center, inspired by our mission to offer the hope, help, and healing essential for recovery from chemical dependency and co-occurring mental health disorders.

To apply for one of the job openings listed below, please submit your information via the application links under each posting or email your cover letter, resume, and three letters of recommendation to joshua@thewalkercenter.org. Please use the following subject line format: “[Job Title] – [Your name]”.

Business Office Clerk - Full Time - Gooding

REPORTS TO: Business Office Manager

JOB SUMMARY:  The Inpatient Business Office Clerk will provide assistance in administrative functions, finances & billing, and admission processes.

ESSENTIAL FUNCTIONS:

  • The Business Office Clerk will work with other departments on the inquiry process and pre-admission approval of clients.
  • Verify that all pre-certification/pre-authorizations are done upon admission and all requirements for third-party payments are met including all required paperwork needed for any collection of accounts.
  • Accept co-pays from clients upon admission and set up payments/collect balances on discharge of clients.
  • Schedule dates and times for admissions.
  • Welcome the clients and their families and complete the admission process.
  • Notify staff regarding admission and discharge dates.
  • Responsible for assisting in the management of the Accounts Receivable, insurance verification, financial counseling to client and/or responsible party and insurance billing.
  • Assist with the entire collection process including collection calls (which may require occasional evening work) and interface with attorneys and collection agencies as needed.
  • Assist in the month-end processing of the accounts receivable system, preparing statements and General Ledger entries as well as keeping a daily census record and balancing at the end of the month.
  • Process and bill all third-party insurance claims according to The Walker Center’s policy and follow-up on pending claims until paid. Upon payment of claims, they will check insurance payments for accuracy and audit client accounts for accuracy and prepare contractual adjustments/client refunds for Business Office Manager’s approval as needed.
  • Assists with answering phone calls as a part of front office staff as well as any other duties as assigned. Contributes to team effort by accomplishing related tasks as needed.

REQUIREMENTS: High School Graduate or equivalent required, continued education or Associate degree preferred. Excellent oral and written communication skills and ability to interact effectively with people. Proficient in computer and scheduling software use. Must be able to operate a variety of machinery and equipment including a computer, printer, photocopier, facsimile machine, and telephone. This position requires:  walking, standing, bending, stooping, pushing, pulling, lifting, typing (type between 60 and 80wpm), and repetitive motions. Self-identified person in recovery from a Substance Use Disorder must  have a minimum of two years of sobriety from substances of abuse. Must pass pre-hire requirements including a criminal background check, UA, and TB test.

WORK ENVIRONMENT: Employees work under typical office conditions, and the noise level is usually quiet.

DISCLAIMER: This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Apply for the Business Office Clerk - Full Time - Gooding position

Outpatient Business Office Clerk - Full Time - Twin Falls

REPORTS TO:  Outpatient Business Office Manager

JOB SUMMARY: Performs all secretarial, receptionist and clerical duties, including some billing.

ESSENTIAL FUNCTIONS:

  • Performs all secretarial, receptionist and clerical duties.
  • Answer incoming phone calls. Take messages and direct them appropriately.
  • Interview people coming into the office and direct them to the appropriate person.
  • Compose correspondence, as necessary, for Counselors.
  • Maintain a filing system.
  • Should be knowledgeable and able to, in absence of counselors, arrange appointments with clients and counselors and complete inquiry form.
  • Accountable for Petty Cash Fund, keeping it in balance and applying for reimbursement when needed.
  • Responsible for assuring that proper authorization has been received and is accurate and on file for any clients admitted.
  • Keep track of all payments collected and is responsible for deposit.
  • Work with people in a friendly and caring manner.
  • All other duties as assigned.

REQUIREMENTS: High School Graduate or equivalent required, continued education or Associate degree preferred. Excellent oral and written communication skills and ability to interact effectively with people. Proficient in computer and scheduling software use. Must be able to operate a variety of machinery and equipment including a computer, printer, photocopier, facsimile machine, and telephone. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, typing (type between 60 and 80wpm), and repetitive motions. Self-identified person in recovery from a Substance Use Disorder must  have a minimum of two years of sobriety from substances of abuse. Must pass pre-hire requirements including a criminal background check, UA, and TB test.

WORK ENVIRONMENT: Working with substance use and mental health disorders. Employees work under typical office conditions; the noise level is usually quiet.

DISCLAIMER: This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Apply for the Outpatient Business Office Clerk - Full Time - Twin Falls position

Recovery Coach - Part Time - Gooding and Twin Falls

REPORTS TO: Director of Clinical Services and Performance

JOB SUMMARY: A personal guide and mentor for people seeking or in recovery. The Recovery Coach helps to remove barriers and obstacles, linking the recovering person to the recovery community. The Walker Center supports the utilization of Recovery Coaching as an integral and valuable part of the recovery process.

ESSENTIAL FUNCTIONS:

  • Provide a community based supportive service to clients that empowers them to engage in their own recovery and develop an understanding of how to advocate for their own needs.
  • Encourage client’s adherence to recovery and collaborates with them in developing natural supports to improve quality of life and build a support network.
  • Present self as a role-model to instill hope for recovery.
  • Provide thorough documentation of all activities that are completed by clients to the clinical staff.
  • Meet all supervisory requirements on a weekly basis.
  • Follow and adhere completely with all standards based upon the state of Idaho and current Certification, including continuing education and ethics.
  • Maintain knowledge and adhere to The Walker Center policies and procedures.
  • All other duties as assigned.

REQUIREMENTS: High school diploma or GED. This self-identified person must have a valid Recovery Coach certification and in good standing with the IBADCC, has the ability to use verbal and written communication skills to assist others in recovery. Ability to maintain all chart compliance and documentation within IDAPA, IBADCC and Walker Center expectations. This self-identified person has the ability to access transportation to meet clients in the community and teach how to access resources. Self-identified person in recovery from a Substance Use Disorder must have a minimum of five (5) years of sobriety from substances of abuse. Must pass pre-hire requirements including a criminal background check, UA, and TB test.

WORK ENVIRONMENT: Working with substance use and mental health disorders. Employees work under typical office conditions and may periodically work outside twelve (12) months out of the year.

DISCLAIMER: This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Apply for the Recovery Coach - Part Time - Gooding and Twin Falls position

Residential Counselor - Full Time - Gooding

REPORTS TO: Director of Clinical Services and Performance

JOB SUMMARY: Assumes responsibility as counselor for Substance Use Disorder and Co-occurring clients per The Walker Center policies and procedures.

ESSENTIAL FUNCTIONS:

  • Completes client evaluation based on assessment of their needs and complete diagnosis based on DSM 5 criteria and level of care placement based on ASAM Criteria.
  • Completes individualized treatment planning with clients including initial, on-going, continuing care and discharge plan.
  • Completes referral and discharge planning with client and family, or oversees referral completion with the Discharge Planner, if available.
  • Completes timely utilization reviews and insurance reviews (or communicates needs to supervisor or treatment team).
  • Completes individual, group, and family counseling sessions which address the individual needs of the client, including relapse prevention.
  • Prepares and completes all necessary documentation and record keeping.
  • Prepares individualized daily notes, showing accurate and personalized documentation regarding the client’s progress and / or lack of progress.
  • Prepares and conducts lectures on substance use disorders and co-occurring disorders.
  • Maintains knowledge of and adheres to The Walker Center’s policies and procedures.
  • Participates as an effective and contributing member of the counseling team, communicates well and role model’s positive attitudes.
  • Demonstrates knowledge and competency related to confidentiality and ethical standards of the counseling profession.
  • Attends continuing education classes and applies knowledge learned to work at The Walker Center. Shares knowledge with co-workers.
  • Trains, mentors and guides entry level / training counselors as assigned.
  • Works within a team setting- works effectively with a treatment team format, knows how to work with supervision.
  • Obtains Insurance authorizations as needed, provides requested information in a timely manner; tracks, documents, and notifies appropriate departments as required.

REQUIREMENTS: Must be proficient in Microsoft Outlook, the ability to learn how to use and maintain Electronic Medical Records, and have proficient computer skills. Able to type average of 60 words per minute. CADC certification/ACADC, QP per IDAPA certification or equivalent. Two years’ experience treating chemically-dependent individuals using individual and group counseling techniques. Physical and emotional health adequate to perform duties. Self-identified person in recovery from a Substance Use Disorder must have a minimum of five years of sobriety from substances of abuse. Must pass pre-hire requirements including a criminal background check, UA, and TB test. Must be willing to work holidays and weekends.

WORK ENVIRONMENT: Works with substance use and mental health disorders. Employees work under typical office conditions.

DISCLAIMER: This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

 

Apply for the Residential Counselor - Full Time - Gooding position

Outpatient Counselor - Full Time - Twin Falls

JOB TITLE: Outpatient Counselor

REPORTS TO: Treatment Supervisor

JOB SUMMARY: Assumes responsibility as counselor for Substance Use Disorder and Co-occurring clients per The Walker Center policies and procedures.

ESSENTIAL FUNCTIONS:

  • Completes client evaluation based on assessment of their needs and complete diagnosis based on DSM 5 criteria and level of care placement based on ASAM Criteria.
  • Completes individualized treatment planning with clients including initial, on-going, continuing care and discharge plan.
  • Completes referral and discharge planning with client and family, or oversees referral completion with the Discharge Planner, if available.
  • Completes timely utilization reviews and insurance reviews (or communicates needs to supervisor or treatment team).
  • Completes individual, group, and family counseling sessions which address the individual needs of the client, including relapse prevention.
  • Prepares and completes all necessary documentation and record keeping.
  • Prepares individualized daily notes, showing accurate and personalized documentation regarding the client’s progress and / or lack of progress.
  • Prepares and conducts lectures on substance use disorders and co-occurring disorders.
  • Maintains knowledge of and adheres to The Walker Center’s policies and procedures.
  • Participates as an effective and contributing member of the counseling team, communicates well and role model’s positive attitudes.
  • Demonstrates knowledge and competency related to confidentiality and ethical standards of the counseling profession.
  • Attends continuing education classes and applies knowledge learned to work at The Walker Center. Shares knowledge with co-workers.
  • Trains, mentors and guides entry level / training counselors as assigned.
  • Works within a team setting- works effectively with a treatment team format, knows how to work with supervision.
  • Obtains Insurance authorizations as needed, provides requested information in a timely manner; tracks, documents, and notifies appropriate departments as required.
  • Works with stakeholders including but not limited to parole officers, attorneys, judges, school officials, diversion court officials, and hospital personnel.

REQUIREMENTS: Must be proficient in Microsoft Outlook, the ability to learn how to use and maintain Electronic Medical Records, and have proficient computer skills. Able to type average of 60 words per minute. CADC certification/ACADC, QP per IDAPA certification or equivalent. Two years’ experience treating chemically-dependent individuals using individual and group counseling techniques. Physical and emotional health adequate to perform duties. Self-identified person in recovery from a Substance Use Disorder must have a minimum of five years of sobriety from substances of abuse. Must pass pre-hire requirements including a criminal background check, UA, and TB test.

WORK ENVIRONMENT: Works with substance use and mental health disorders. Employees work under typical office conditions.

DISCLAIMER: This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Apply for the Outpatient Counselor - Full Time - Twin Falls position

Client Support Specialist - Full Time - Gooding

JOB SUMMARY:  The primary responsibility of the Client Support Specialist is for the safety, welfare, and comfort of the clients. The Client Support Specialist works under the overall direction of the Director of Client Support Services.

ESSENTIAL FUNCTIONS:

  • Work with people in a friendly and caring manner.
  • Maintain a safe environment for clients and fellow staff.
  • Conduct yourself as a positive role model of the Walker Center and promptly alert a supervisor to potentially unethical behavior.
  • Flexibility and availability for all shifts.
  • Pass medications, charting, and document accurately as ordered by Medical Staff.
  • Be aware of clients’ activities and whereabouts at all times.
  • Compile a shift report and daily documentation to meet deadlines.
  • Use “Unconditional Positive Regard” to anyone connected with the Walker Center.
  • Informing and coaching clients on rules and policies of the Walker Center.
  • Follow policy and procedures.
  • Above all, the Client Support Specialist shall do no harm to the client and never abandon their post.

REQUIREMENTS: Ability to continuously stand or walk. Ability to bend, climb stairs, and lift frequently. Ability to lift up to 50 pounds frequently. Ability to squat occasionally and maneuver in different positions, such as reaching, extending, and bending. High school graduate/GED preferred.  Individual will learn as a result of on-the-job training. Medication Certification & CPR Certification within 60 days of hire. Must have a valid identification or driver’s license. Must be proficient in Microsoft Outlook, the ability to learn how to use and maintain Electronic Medical Records, and have proficient computer skills. A history of responsible full-time employment preferred. Self-identified person in recovery from a Substance Use Disorder must  have a minimum of three years of sobriety from substances of abuse. Must pass pre-hire requirements including a criminal background check, UA, and TB test. Must be willing to work evenings, nights, weekends, and holidays.

WORK ENVIRONMENT:     Working with substance use and mental health disorders. Employees work under typical office conditions. In certain assignments, an employee may occasionally work near moving equipment and be exposed to bodily fluids and other biohazards, toxic or caustic chemicals, outdoor weather conditions and loud, prolonged noise.

DISCLAIMER: This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Apply for the Client Support Specialist - Full Time - Gooding position

All Walker Center employment opportunities are subject to pre-hire requirements, including but not limited to a criminal background check, pre-employment drug testing, and TB testing. WE ARE AN EQUAL OPPORTUNITY EMPLOYER It is the policy of The Walker Center not to discriminate against any employee or any applicant for employment because of age, race, religion, color, handicap, sex, physical condition, developmental disability, sexual orientation, or national origin. This policy shall include, but not be limited to, the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, and termination. The Walker Center is an equal opportunity employer. OUR BENEFITS INCLUDE:

  • Competitive salaries
  • Medical/Dental/Vision insurance
  • Vacation/Paid time off
  • Simple IRA retirement plan
  • Paid holidays
  • Bereavement leave