FAQ

FAQ

Residential Treatment FAQ

  • Is this a lock down facility?

    No, Walker Center is not a locked facility. There is the expectation that clients remain in our facility for the course of treatment.  The doors are locked at night for client safety. Clients can choose to leave at any time.

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  • Can I leave at any time?

    Yes, clients may leave treatment at any time.  During the course of treatment, clients need to remain on site. If you leave treatment prior to a completion, the clinical team will review to determine if appropriate and able to reengage in treatment.

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  • Do you have a gym?

    Exercise is a vital part of treatment and recovery. Although we do not have gym, we provide yoga, low impact exercise routines and healthy walking as weather permits. All of these activities are facilitated by our experiential staff and a certified yoga instructor.

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  • Can my family bring my pet to Sunday visitation?

    While we know pets are an important part of many of our clients lives, due to the health and safety of all clients and our staff, no animals are allowed on our property.

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  • Does Walker Center offer Detoxification only services?

    Withdrawal management is an important part of our treatment process. Those clients that are committed to complete our program will be monitored and observed for withdrawal management (detox services). Standalone detoxification services are not the type of treatment that Walker Center endorses.

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  • Am I going to see your doctor once I’m there?

    The client will have a history and physical upon admission by the doctor.  The doctor will discuss current medical needs including medications.  Ongoing medical issues will be managed through the nurse who will determine if the client sees the doctor.  Some non-treatment related issues will be referred to outpatient services such as dental needs or eye exams.

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  • What is the process for entering addiction treatment?

    Make a phone call to 1-800-227-4190 to our Admission/ Business Office Staff and they will talk you through the process.  The staff will ask questions related to your needs, assist you with contacting your insurance company for benefit coverage and eligibility and determining if an assessment is needed prior to admission.

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  • How do I know if I need drug & alcohol treatment/rehabilitation?

    Counselors will need to do an assessment to determine need and level of treatment.

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  • How long is the treatment program at The Walker Center?

    The residential treatment is typically a minimum of 28 days. The length of stay may be extended if needed.

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  • How much does drug and alcohol treatment cost?

    See Admission and Cost for full details.

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  • Will I be able to maintain contact with my family while at The Walker Center?

    Phone calls are allowed after an initial 5 days. Letters are accepted by mail at all times. Please do not mail food items to a client or staff.

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  • Can my spouse/significant other come into treatment at the same time?

    We do not allow family members to receive treatment at the same time.

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  • Are you gender specific?
  • How many clients does your facility hold?

    The Walker Center has a 46 bed total capacity. There are not private rooms. Bathrooms are private.

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  • When are visiting hours?

    Sundays, 1:00 pm – 3:45 pm.

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  • Can I bring my laptop/computer/cell phone?

    Clients are encouraged to leave these items at home. Clients are able to bring their cell phone to the facility but after admission the phone and all other valuables will be locked in the safe.

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  • Is smoking allowed?

    The Walker Center is a smoke free facility. The Walker Center seeks holistic wellness for all our clients. Supports are offered upon admission including patches and approved smoking cessation medications. These are available at the client’s expense. You are allowed to bring unopened nicotine patches and lozenges.  No gum is allowed.

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  • How many counselors do you have?

    Seven.

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  • How often will I have contact with my counselor?

    The Walker Center counselors are available in the facility onsite 7 days per week. The counselors work as a treatment team. The counselor’s offices are located on site and provide treatment daily.  Clients have no barriers to counselor access.

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  • Outpatient FAQ

  • Does the Walker Center offer detoxification in Outpatient?

    Ambulatory withdrawal management occurs simultaneously between your physician and our counselors.

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  • Do we do drug and alcohol assessments and how much do they cost?

    Yes, we provide Drug and Alcohol Assessments. They cost $150.00 but costs may be less with insurance copays.

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  • How long of a wait to get an assessment?

    Call to set up an appointment. It can take up to 10 days but we are usually able to get you in earlier.

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  • How long does the assessment take?

    3 – 3.5 hours as we meet with the client and seek input from family members/significant other as needed.

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  • Do you do DUI Evaluations?
  • How do I know what Level of Care I need?

    The assessment process determines the level of care recommendation.  Level of Care is determined by the American Society of Addiction Medicine (ASAM) criteria. The information gathered during the substance use disorder assessment is summarized and the treatment team of counselors make the recommendation.

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  • How long is Outpatient treatment?

    Outpatient Treatment is approximately 24 weeks long with two 12 week programs.  Depending on the Level of Care recommended it will be 2 – 3 hour groups per week followed by 1 – 3 hour group per week.  Adolescents have two hour groups.

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  • How long is High Intensity Outpatient treatment?

    High Intensity Outpatient Treatment is approximately 12 weeks long followed by a 12 week Relapse Prevention program.  The groups are three times per week – 3 hours per group.

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  • What kind of groups do we offer in Outpatient?

    See Outpatient for more details.

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  • Do you offer a Relapse Prevention program?

    Yes. After a client has completed the initial 12 weeks of treatment it is recommended that they complete an additional 12 weeks of Relapse Prevention specific treatment.  Research shows that the longer a person remains engaged in treatment the better the outcomes are for life long recovery.

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  • How large are your groups?

    Most groups consist of approximately 12 people.

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  • Do you offer gender specific groups?
  • What if I miss attending a group or individual session?

    We encourage you to attend all scheduled treatment groups, but we do understand that the distractions of life may make it difficult periodically for you to attend. It is expected that you notify your Primary Counselor as soon as you are aware of any treatment groups that you might be absent from.

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  • How much does it cost?

    Depending on your funding source, your out of pocket cost will vary. Call the Walker Center business office for details.

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  • Will my insurance pay for my treatment?

    Most insurance companies cover outpatient treatment at our facility. We will complete an insurance inquiry to check your benefits and then we will be able to give you an estimate of what your treatment will cost you out of pocket.

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  • Are there any state programs that would pay for my treatment?

    Yes. There is some state funding that might cover the cost of your treatment. You would need to complete a telephone screening with Business Psychology Associates (BPA) and they can tell you if you qualify for state funding.  They can be contacted at 1-800-922-3406.

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  • Do I have to pay for my outpatient treatment all at one time?

    No. We offer a weekly payment plan over the course of your treatment program.

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  • Do family members get to participate in the treatment program?

    Yes. We offer a once per week Family Group where clients are encouraged to bring one or two family members with them. Individual sessions are available as needed.

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  • Do you provide treatment for just alcoholics?

    We provide treatment for any substance of abuse or dependence.

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  • Do you provide opiate replacement therapy such as methadone or suboxone?

    No, but if you are being prescribed replacement therapies by a physician we will coordinate your treatment with your physician.

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  • Do you require urinalysis testing while in treatment?

    Yes. This helps with personal accountability and conforms with our treatment expectations. Most insurance companies request this information for objective measurement.

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  • Are you a licensed facility?

    Yes. We are licensed with the State of Idaho and we are certified with the Commission on Accreditation for Rehabilitation Facilities (CARF).

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  • What if I start outpatient treatment but I’m not able to stay sober?

    Our clinical team will work with the client on their treatment plan and determine if a higher level of care is recommended. Sometimes additional individual sessions are needed to increase motivation and reduce barriers.  If a higher level of care is needed, the Walker Center offers residential treatment in Gooding, Idaho.

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  • Will I have my own counselor?

    Yes, you will be assigned a Primary Counselor. Most of your treatment will be done in the group setting, but you will have the opportunity to meet with your Primary Counselor at regular intervals or more often if needed.

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  • Is your treatment just like AA or NA?

    Treatment is not AA or NA.  Treatment is evidenced based best practice that may be described as education in addition to group process. The Walker Center endorses Cognitive Behavioral and Motivational Therapy to name a few. Each week a new topic will be introduced by a professional counselor that will help you build on and maintain your sobriety. Attendance at outside 12-Step or other support groups is required as an adjunct to your treatment program.

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  • Will you tell my spouse, doctor, employer or friends about my involvement with your treatment program?

    With proper releases of information, Walker Center can coordinate treatment with your spouse, doctor, employer, friends or referral sources. You can be assured that your confidentiality will be protected by our staff members. We adhere strictly to all HIPAA requirements and Federal confidentiality requirements that insures your involvement with our programs is protected.

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  • “…Thank you for providing a safe haven to re-group, re-focus and breathe. I cannot begin to express my gratitude to all who have assisted me in the re-start of my personal journey of recovery.” Lisa